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Privacy policy

Last Updated: February 2009

Your privacy is very important to us. This notice describes Babelbar's privacy policy. By registering and/or purchasing from Babelbar, you are accepting and consenting to the collection and use of your personal information as described in this policy. Controller of Personal Information and Transfers of Information

Personal information gathered by Babelbar is controlled by ROK Talk Ltd, part of the Hidden Differences Group., located at Kidwells Park House, Kidwells Park Drive, Maidenhead SL6 8AQ.

Information Collection and Use.

ROK Talk Ltd is the sole owner of the information collected on this Web site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this policy. ROK Talk Ltd collects the following types of information:

Contact Details.

When you register with Babelbar or purchase a product from us, we collect your name, email address, username, password, and telephone number. We also collect information about your specific areas of interest. This information is used to contact you about the services and products that we offer through our site, including products provided by our partners, and it will increase the level of service that we are able to offer you. We only collect your telephone number so that we can get in touch with you in case of any difficulties processing your order.

Account Information.

We request financial information from you on our order form. The form requires you to provide contact information (i.e. name, address, email address) and financial information (i.e. credit card details). This information is used for billing purposes and to fill customer's orders. If we have trouble processing an order, we may call you or send you an email.


A cookie is a piece of data stored on your computer's hard drive that contains some minimal information about you. Usage of a cookie is in no way linked to personally identifiable information while you are visiting our web site and it actually facilitates your ability to use our site. For instance, by setting a cookie on our web site, you would not have to log on and enter your password every time you visit. The cookie remembers this information for you. Both the shopping cart system and the Babelbar system itself will not work if Cookies are disabled on your computer.

Log Files.

We use IP addresses to analyse trends, administer the site, track your online movements through the pages of the site and gather broad demographic information for aggregate use.

Website Activity.

Audible uses a third party tracking utility to track end-user activity through our site through the use of cookies. Activity is tracked in an effort to make our site easy to navigate through and to find out which areas of our site draw the most attention. The information tracked are such things as Most Requested Page, Least Requested Page, Top Entry Page, and so forth. The information gathered is anonymised.

Site and Service Updates .

We may send you site and service announcement updates. We communicate with the user regarding updates to our site and service and issues relating to their account via email or phone.

Correcting/Updating/Accessing Personal Information.

If your personal information changes (such as post code, email address, etc.) you can adjust this at any time by logging in to the control panel on the Babelbar Shop. If you would like to access the personal information that Babelbar holds about you, please write to us at It may be necessary to charge you a small processing fee. You will receive a response to your request within twenty (20) business days. Opt-in and Opt-out

Registration - IMPORTANT.

By registering with us, you agree to receive promotional material via email from Babelbar. Registered users will receive email only about Babelbar' and ROK Talk's website, products and services. If you do not agree to receive promotional material from Audible, please do not register with us. If, however, you agree to receiving this promotional material, you can opt-out of these communications at a later stage by replying to any email and adding 'unsubscribe' to the subject line, or sending an email from the registered mailbox to

Marketing from Third Parties

ROK Talk will never share your information with any other, nor contact you about their products or services without your express consent. This will be requested either by a specific email form, or via the Email Preferences in the My Account section of the website.

Opting Out of Audible Email Communications

If, at any point, you no longer wish to receive email promotional materials from us, you may opt-out of receiving these communications either by replying to the email with "unsubscribe" in the subject line or by emailing us at

Links to Third Party Sites

ROK Talk is not responsible for the content of any web sites that are linked to its site. We will notify you when you are visiting an external site. When entering a third party site, it is your responsibility to ensure that you read the Privacy Policy and Legal Terms & Conditions that apply to that site.

Notification of Changes

If we decide to change our privacy policy, we will post those changes on our Homepage so that you are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any point we decide to use your personal data in a manner different from that stated at the time it was collected, we will notify users by email. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy under which the information was collected.

Legal Obligations

Though we make every effort to preserve your privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a regulatory requirement, a current judicial proceeding, a court order, or legal process served on our website.


We take every precaution to protect our users' information. When users submit personal information via the web site, the information is protected both online and off-line. When our registration/order form asks users to enter personal information (such as credit card number), that information is encrypted and is protected with the best encryption software in the industry - SSL.

While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when you are just "surfing". While we protect personal information online, we also do everything in our power to protect user information off-line. All of our users' information, not just the personal information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, a billing clerk or customer service representative) are granted access to personally identifiable information.

Our employees must use password-protected screen-savers when they leave their desk. When they return, they must re-enter their password to re-gain access to user information. Furthermore, ALL employees are kept up-to-date on our security and privacy practices. Every quarter, as well as any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our customers' information is protected. Finally, the servers that we store personally identifiable information on are kept in a secure environment.

© 2017 ROK Operations Ltd • All rights reserved.